Fresh Look. Smarter Brain. The Hey PETE! Update is Here.

Over the past few weeks, our development team has been working tirelessly behind the scenes and the results are finally live. The latest Hey PETE! update brings a cleaner design, smarter features, and a faster, more intuitive experience for every user.

Here’s what’s new:
✅ A modern, streamlined interface – making every interaction with Hey PETE! smoother, faster, and more enjoyable.
✅ A refreshed demo environment – test PETE anytime, challenge him with your own questions, and experience his capabilities for free.
✅ Smarter search and reasoning – under the hood, PETE now understands your context faster and structures information more intelligently.

Smarter Search. Better Results.

So, what does this mean for you? PETE simply gets it faster. He identifies what you’re looking for with less effort on your part — delivering more precise, relevant, and actionable answers.

Behind the scenes, we’ve rebuilt PETE’s search and retrieval logic from the ground up. Vector creation, system prompting, and context indexing have all been optimized. PETE now prioritizes the right embeddings, minimizes noise, and grounds responses in the most relevant data.

In short: Less irrelevant data. More accurate insights. Stronger LLM performance.

A Smarter, More Approachable PETE

This update isn’t just about a new look — it’s about refining PETE’s ability to deliver meaningful, data-driven insights while staying approachable and easy to use. Whether you’re exploring ITSM data, analyzing processes, or uncovering cost-saving opportunities, PETE is now sharper than ever.