bg

Don’t leave efficiency
up to chance

With PETE, you optimize your IT quickly, easily, and without consultants.

Pete Core

Everything at a glance with PETE Core

With PETE Core, you get a modern Power BI dashboard that clearly visualizes all relevant process KPIs. At first glance, you can already see where the greatest optimization potential lies.

  • With the PETE Score, the identified process pitfalls, and redundant process steps, you gain new insights into how to improve your IT quality.
  • Analyzes and evaluates your process chains across the dimensions of conformance, speed, and quality – for a holistic assessment and targeted optimization.
  • Flexible drill-down options, e.g., by country, IT providers, services, or teams – exactly the way you need it.
Pete for JSM

Process optimization with PETE for JSM

Using Jira Service Management? No problem. PETE is available as an app on the Atlassian Marketplace and is continuously evolved in close collaboration with the PETE team and Gold Marketplace Partner View26.

  • Thanks to its plug-and-play integration, PETE for JSM integrates seamlessly into the Atlassian ecosystem. With the AI-powered setup wizard, you’ll be up and running in just a few minutes.
  • PETE is built on Forge Remote and meets the highest security standards, including ISO 27001 and Atlassian Cloud Fortified.
  • Based on your PETE Score and typical inefficient process pitfalls, you’ll receive immediate, actionable recommendations – helping you launch targeted improvements right away.

PETE – The Smart Sidekick for IT Managers

From CIOs to service managers – whether strategic or operational day-to-day tasks PETE supports decision-makers and teams in mid-sized companies, corporations, and other larger organizations. No matter the industry – wherever IT service management is practiced, PETE is there to help.

PETE in Action: Typical Use Cases

That’s not all PETE can do to support your company. Learn more here:

Your benefits withe PETE

Innovative, efficient, award-winning

PETE is award-winning, patented, and recognized by leading industry experts – including honors such as the Service Globe Award and the FZUL Seal 2025.

Trust a tool that is revolutionizing and sustainably transforming the IT world.

You’ll find all facts about PETE, including our pricing models, compactly summarized in our factsheet – request it now!