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Don’t leave efficiency
up to chance

With PETE, you optimize your IT quickly, easily, and without consultants.

Pete Core

Everything at a glance with PETE Core

With PETE Core, you get a modern Power BI dashboard that clearly visualizes all relevant process KPIs. At first glance, you can already see where the greatest optimization potential lies.

  • With the PETE Score, the identified process pitfalls, and redundant process steps, you gain new insights into how to improve your IT quality.
  • Analyzes and evaluates your process chains across the dimensions of conformance, speed, and quality – for a holistic assessment and targeted optimization.
  • Flexible drill-down options, e.g., by country, IT providers, services, or teams – exactly the way you need it.

PETE – The Smart Sidekick for IT Managers

From CIOs to service managers – whether strategic or operational day-to-day tasks PETE supports decision-makers and teams in mid-sized companies, corporations, and other larger organizations. No matter the industry – wherever IT service management is practiced, PETE is there to help.

PETE in Action: Typical Use Cases

That’s not all PETE can do to support your company. Learn more here:

Your benefits with PETE

Innovative, efficient, award-winning

PETE is award-winning, patented, and recognized by leading industry experts – including honors such as the Service Globe Award and the FZUL Seal 2025.

Trust a tool that is revolutionizing and sustainably transforming the IT world.

You’ll find all facts about PETE, including our pricing models, compactly summarized in our factsheet – request it now!